SMBs (small- to medium-sized businesses) have two primary ways to access the powerful applications and features that IP telephony makes possible. One is to buy an IP PBX and the other is to use a host...

Call centers are important to businesses of all sizes. They instill a sense of confidence in customers, since someone from the company is available to answer questions at reasonable times. But the cost of creating a call center used to be prohibitive to smaller companies. That#8217;s not the case anymore. IP Telephony, and specifically VoIP, has allowed [...]

The 11th Annual AeA Micro Cap Financial Conference is coming. It#8217;s scheduled for May 3-5 in Monterey, California at the Monterey Plaza Hotel. The conference brings together tech companies and tech investors to talk about trends, emerging technologies and more. There are a variety of wireless, telecom and other tech companies presenting, including 10 key private [...]

Citrus is now available for Gigamon#8217;s GigaVue Data Access Switch. The GUI doesn#8217;t require downloading or applets to access fast network switch configuration and control via Microsoft Internet Explorer and Mozilla Firefox web browsers. It brings connectivity to out-of-band monitoring tools including VoIP analyzers. The Citrus GUI has Secure Socket Layer encryption so that access can [...]

It's becoming increasingly clear that many SMBs (small- to medium-sized businesses) need call centers just as much as large companies do. They might not always use that term, but if they have even...

Aastra#8217;s move to an open VoIP platform has boosted their sales. Read about it on VoIP News of the UK. Andy Abramson at VoIP Watch speaks out against the free model of business. Giving something away for free doesn#8217;t build brand loyalty and such. Smith on VoIP names the Top Five VoIP Adaptors for VoIP Providers. VoIP #38; [...]

Eavesdropping shouldn#8217;t be easy. However, with the increase in a mobile workforce, keeping lines secure is becoming harder and harder. But Qnective has your back. A new software solution allows companies to make eavesdrop-proof calls to commercially available mobile phones. Qtack secureServer can be used by up to 1,000 users for calls on the go or [...]

There is a new solution that combines unified communications with fixed to mobile convergence designed for wireless operators who market value-added services to the SMB market. CommuniGate Systems has launched CommuniGate Systems Mobile Office. The new offering sets mobile operators up to delivery a virtualized office with UC as Software as a Service for SMBs. It includes [...]

We#8217;ve all heard about the Stimulus Plan that President Obama passed soon into his presidency. But what does the influx of money earmarked for IT development actually mean for IT organizations and how should IT org actually optimize their networks this year? How can you apply for grants for your organization? These questions and more are [...]

WatchGuard Technologies has unveiled WatchGuard Fireware XTM, a new operating system for WatchGuard security appliances, which work on a variety of technologies including VoIP. #8220;WatchGuard#8217;s vision of extensible threat management means giving customers the ability to extend or add on to or augment their security foundation,#8221; said Eric Aarrestad, Vice President, Marketing at WatchGuard Technologies. #8220;With [...]

Want to surf and sip? Make a VoIP call? Soon you will be able to in some European Starbucks locations. Starbucks Coffee Company across the UK and Ireland is getting new Wi-Fi service. The coffee giant has inked a deal with BT to provide Wi-Fi access to more than 650 coffeehouses, with installation starting this week [...]

The announcement of the coming public launch of Google Voice brought a fevered response typical to any telephony-related announcement by the search giant. Some observers called the service formerly kn...

A new unified communications solution from iVisit, iVisit Rx telemedicine platform, just won first place in the Fourth Annual CTIA Emerging Technologies Awards for Healthcare. The face-to-face communication platform brings medical professionals and their patients together for remote treatment and monitoring. It works on IP and 3G+ networks and allows connectivity between mobile phones, desktops, [...]

Texas A#38;M is making a big move to VoIP. The company just renewed its master services agreement with Verizon Business (a $20 million contract!) and it will be migrating Texas A#38;M#8217;s operations to VoIP and also providing audio-conferencing solutions. #8220;Our traditional copper infrastructure was more than 50 years old in some areas, and we needed a [...]

Need to get CCIE certification? The Cisco Certified Internetworking Expert Voice certification is an industry-recognized accreditation for senior engineers in IP-enabled Voice technology disciplines. One training company, IPexpert, is now training for the new 3.0 version of the test. According to IPexpert: To become CCIE certified, engineers spend years preparing for an exhaustive 8-hour hands-on #8220;lab#8221; exam conducted [...]

EBay to Spin Off Skype in IPOLess than four years after it bought Skype Ltd. for $2.6 billion, and a week after the founders reportedly said they wanted to buy it back, eBay Inc. announced it planned ...

It#8217;s that time. Companies everywhere are rushing to pull together first quarter numbers and public companies are gearing up to share their results on calls and webcasts. VoIP companies are no exception. So, how did the ultra-quiet Vonage do during the first quarter of 2009? Vonage Holdings Corp. will report is financial results on Thursday, May [...]

VoIP #38; Gadgets Blog checks out GVDialer for Google Voice. Open Gardens congratulates Vodafone on being named to the top 25 innovative companies list. Everyone has an app store these days #8230; and Verizon Hub will be no exception. Read about it on The VoIP Weblog. VoIP Watch talks about some serious trouble that VoIP, Inc. execs may [...]

Two underground coal mines in Kentucky will be upgrading to the new ActiveMine communication system, which links the underground workspace with the outside world via wireless Wi-Fi telephones and a special tracking system. Active Control Technology, the creator of ActiveMine, says that the first system will be installed in May, with a second system going [...]

If the downloads of the new Skype for iPhone are any indication, there are a lot of people who are totally psyched about the ability to use the two cutting-edge technologies together. It#8217;s no wonder really. It#8217;s great gadget meets awesome gizmo. But how do you mix the two technologies without breaking the rules (and getting [...]